Terms of service

Terms of Service – RefinedClub

These Terms of Service (“Terms”) govern your use of the website https://www.refinedclub.com (the “Site”) and your purchase of products from RefinedClub (“we,” “us,” or “our”). By accessing or using our Site and placing an order, you agree to be bound by these Terms, all applicable laws and regulations, and you are responsible for compliance with any applicable local laws. If you do not agree with any of these Terms, you must not use or access the Site.

Contact Information

If you have any questions regarding these Terms, you can contact us at: support@refinedclub.com

1. General Conditions

1.1 Acceptance of Terms

By visiting our Site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms, including any additional terms, conditions, and policies referenced herein.

1.2 Eligibility

You must be of legal age in your state, province, or country of residence to use this Site or to make purchases.

1.3 Prohibited Uses

You may not use our Site or products for any illegal or unauthorized purpose. You may not violate applicable laws (including copyright laws), transmit malicious code, or engage in abusive behavior. If you breach these Terms, we reserve the right to terminate your access or refuse service.

2. Products and Services

2.1 Product Descriptions

We strive to display products (images, colors, sizing, descriptions) as accurately as possible. However, we cannot guarantee that your monitor or device will reflect exact colors. All product information — including pricing — is subject to change without notice, at our sole discretion.

2.2 Availability

All products are subject to availability. We reserve the right to discontinue any product at any time.

2.3 Pricing

Prices on the Site may change at any time without prior notice. We reserve the right to modify or discontinue the Site (or any part thereof) at any time. We are not liable to you or any third-party for any modification, price change, suspension or discontinuation of the Service.

2.4 Accuracy of Information

We do not guarantee that all information on the Site is accurate, complete or up-to-date. The content provided is for general information and should not be the only basis for making decisions.

3. Order and Payment

3.1 Order Acceptance

Placing an order does not guarantee acceptance. We may refuse or cancel any order for any reason — including limited quantities per person, account, or payment/shipping address.

3.2 Payment

We accept various forms of payment (credit cards, payment gateways, etc.) as displayed at checkout. You agree to provide complete and accurate information in order to complete the purchase.

3.3 Errors in Information

If a product is incorrectly listed at a wrong price (due to error), we reserve the right to refuse or cancel such orders — even after order confirmation — and will notify you.

4. Shipping and Delivery

4.1 Shipping Regions

We offer shipping to the United States and potentially other eligible regions (as configured in checkout). Shipping options and associated costs will be displayed at checkout.

4.2 Delivery Times

Estimated delivery times are provided for convenience and are not guaranteed. We are not responsible for delays caused by customs, carriers, or other unforeseen circumstances.

4.3 Customs, Duties and Taxes

For international orders (outside the U.S.), import duties, taxes, and fees may apply once the package reaches destination country. These charges are the responsibility of the recipient. We have no control over such charges and cannot predict them.

4.4 Risk of Loss

Risk of loss and title for products pass to you when we deliver the goods to the carrier. After that, we are not responsible for damage or loss during shipping.

5. Returns, Exchanges & Refunds

Please refer to our separate Return & Refund Policy page for detailed information on returns, exchanges, eligibility, and refund procedures. That policy is an integral part of these Terms.

6. Intellectual Property

6.1 Copyright and Trademarks

All content on the Site — including text, graphics, logos, images, product designs, and software — is our property (or of our licensors), protected by copyright and trademark laws.

6.2 Limited License

You are granted a limited license to access and use the Site and for personal use only. You may not copy, reproduce, modify, republish, upload, post, transmit, or distribute any material from the Site without our prior written consent.

7. User Submissions (Comments, Feedback, etc.)

If you submit any comments, suggestions, ideas or other materials to us (whether solicited or unsolicited), you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, modify, publish and distribute those submissions. We are not required to treat any such submission as confidential or to pay any compensation. We have the right to remove or discard any submissions at our discretion.

8. Links to Third-Party Sites

Our Site may include links to external websites. We do not control, monitor or endorse the content of those external sites, and are not responsible for their content or practices.

9. Disclaimer of Warranties; Limitation of Liability

9.1 “As-Is” Basis

Our Site, services, and products are provided “as is” and “as available,” without any warranties, express or implied. We do not guarantee the Site will be uninterrupted, secure or error-free.

9.2 Limitation of Liability

To the fullest extent permitted by law, we (including our officers, employees, agents, affiliates, suppliers, and partners) will not be liable for any damages — direct, indirect, incidental, special or consequential — arising from your use of the Site or products, even if we were advised of the possibility of such damages.

10. Indemnification

You agree to indemnify, defend, and hold harmless RefinedClub and our affiliates from any claims, demands, losses, liabilities, costs, or expenses (including legal fees) arising out of your breach of these Terms, or your violation of any law or rights of a third party.

11. Severability

If any provision of these Terms is found to be invalid, illegal or unenforceable in any way under applicable law, that provision will be deemed severed from the Terms — but the rest of the Terms will remain valid and enforceable.

12. Termination

We reserve the right to terminate or suspend your access to the Site (or any part) immediately, without prior notice, if you breach these Terms. The obligations and liabilities accrued before termination remain valid.

You may also terminate these Terms at any time by discontinuing use of the Site.

13. Entire Agreement

These Terms, together with any policies posted by us on the Site (such as Return & Refund Policy, Privacy Policy, Shipping Policy), constitute the entire agreement between you and RefinedClub regarding the Site and supersede any prior or contemporaneous agreements.

Failure to enforce a right or provision does not constitute a waiver of such right or provision.

14. Governing Law and Jurisdiction

These Terms and any disputes arising from them are governed by and construed under the laws of the State of New York, U.S.A. (ou outro estado americano que você escolher como base da loja). You and we agree to the non-exclusive jurisdiction of the courts located in that state for any dispute.

If applicable laws where you live provide you with consumer rights, those rights shall remain unaffected.

15. Changes to These Terms

We may update, change or replace these Terms at any time by posting the new version on the Site. It’s your responsibility to review the Terms periodically. Continuing to use the Site after changes constitutes acceptance of the new Terms.