Contact information

Contact Information – RefinedClub

We’re here to help!
Whether you have questions about your order, sizing, shipping, returns, or simply want to reach out — our team is ready to assist you.


📩 Email Support

For all customer support inquiries, please contact:

support@refinedclub.com

Our support team typically replies within 24–48 business hours.


🕒 Customer Support Hours

Monday to Friday: 9:00 AM – 6:00 PM (EST)
Saturday & Sunday: Closed

Messages received outside these hours will be answered on the next business day.


📦 Order & Shipping Questions

If your message is related to an existing order, please include:

  • Full name

  • Order number (ex: RC-12345)

  • Email used at checkout

This helps us provide faster assistance.


📬 Mailing Address (Correspondence Only)

(Opcional — posso ajustar se quiser um endereço real)
RefinedClub
Customer Service Department
United States

Note: Returns or exchanges should only be sent to the address provided by our support team. Packages sent without authorization may not be processed.


💬 Social Media

Stay connected with us for updates, new drops, and exclusive offers:

Instagram: @RefinedClub
TikTok: @RefinedClub

DMs are welcome but for order-specific issues, email is always the fastest way to receive support.


🛍️ Business & Collaboration Inquiries

For wholesale, partnership, or influencer/creator opportunities, contact:

support@refinedclub.com
(Posso remover se não quiser essa seção.)


Need Help With Something Else?

If you have any questions not covered on our website — feel free to reach out.
We’re committed to making your shopping experience smooth, fast, and enjoyable.