Contact information
Contact Information – RefinedClub
We’re here to help!
Whether you have questions about your order, sizing, shipping, returns, or simply want to reach out — our team is ready to assist you.
📩 Email Support
For all customer support inquiries, please contact:
Our support team typically replies within 24–48 business hours.
🕒 Customer Support Hours
Monday to Friday: 9:00 AM – 6:00 PM (EST)
Saturday & Sunday: Closed
Messages received outside these hours will be answered on the next business day.
📦 Order & Shipping Questions
If your message is related to an existing order, please include:
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Full name
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Order number (ex: RC-12345)
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Email used at checkout
This helps us provide faster assistance.
📬 Mailing Address (Correspondence Only)
(Opcional — posso ajustar se quiser um endereço real)
RefinedClub
Customer Service Department
United States
Note: Returns or exchanges should only be sent to the address provided by our support team. Packages sent without authorization may not be processed.
💬 Social Media
Stay connected with us for updates, new drops, and exclusive offers:
Instagram: @RefinedClub
TikTok: @RefinedClub
DMs are welcome but for order-specific issues, email is always the fastest way to receive support.
🛍️ Business & Collaboration Inquiries
For wholesale, partnership, or influencer/creator opportunities, contact:
support@refinedclub.com
(Posso remover se não quiser essa seção.)
Need Help With Something Else?
If you have any questions not covered on our website — feel free to reach out.
We’re committed to making your shopping experience smooth, fast, and enjoyable.